Delivery & Returns

Delivery and Returns Policy

Delivery Policy

Thank you for choosing Iti Pretty Vibes! We are committed to delivering your beautiful, handcrafted products to you in a timely manner.

Processing Time: Orders are typically processed within 2-5 business days. You will receive a confirmation email once your order has shipped.

Shipping Methods: We offer several shipping options for your convenience, including standard and express shipping. You can select your preferred shipping method at checkout.

Shipping Rates: Shipping costs are calculated at checkout based on your location and chosen shipping method.

Delivery Time: Delivery times vary based on the shipping method selected and your location. Please allow 3-7 business days for standard shipping] for your order to arrive after it has been processed.

International Shipping: We are excited to offer international shipping! Please be aware that international shipping times may vary, and customers are responsible for any customs duties or taxes associated with their order.

Returns Policy

At Iti Pretty Vibes, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your products, please review our returns policy below.

Return Period: You may return unused and unopened items within 14 days of receiving your order for a full refund or exchange.

How to Initiate a Return: To request a return, please contact us at [insert contact email or phone number] with your order number and reason for the return. We will provide you with instructions on how to proceed.

Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item sent). We recommend using a trackable shipping service to ensure your returned items reach us safely.

Refund Processing: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item.

If you have any questions or concerns regarding our delivery and returns policy, please reach out to us at [insert contact information]. Thank you for supporting Iti Pretty Vibes!